privacy policy
YOUR PRIVACY IS IMPORTANT TO US
At Wild Stag Studio Limited, we are committed to protecting your privacy. This policy explains what personal data we collect, how we use it, how we keep it safe, and what rights you have.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant laws.
1. Who We Are
Wild Stag Studio Limited ("we", "us", "our") is a UK-based video production agency.
Company number: 10097642
Registered office: Floor 6, Tower Point, 44 North Road, Brighton, BN1 1YR
Contact: info@wildstagstudio.com
2. What Personal Data We Collect
We may collect the following types of data:
a. When you contact us or use our services
- Name
- Company Name
- Job Title or Role
- Email Address
- Phone Number
- Project details and correspondence
- Billing and payment information
b. When you visit our website
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Cookie and analytics data (see our Cookie Policy)
c. When working with us as a freelancer or contractor
- Name and contact details
- Business or tax information
- Bank details for payments
- Any personal data necessary for project collaboration
- We do not knowingly collect personal data from children.
3. How We Use Your Information
We use your information to:
- Communicate with you about projects or enquiries
- Plan and deliver video or marketing services
- Send invoices and manage accounts
- Comply with legal obligations (e.g. tax and accounting)
- Improve our website and marketing
- Send occasional email updates (only with consent)
- We only collect what we need, and we don’t keep it longer than necessary.
4. Lawful Basis for Processing
We process your data under the following lawful bases:
- Contract – to deliver our services to you
- Consent – for optional marketing or analytics
- Legitimate interests – to grow and manage our business
- Legal obligation – to comply with tax or financial regulations
5. Who We Share Your Data With
We may share your personal data with:
- Trusted freelancers, subcontractors, and collaborators (on a need-to-know basis)
- Cloud software providers (e.g. Google Workspace, project management or CRM tools)
- Accountants and payment processors
- Legal or regulatory bodies (if required)
- We never sell your data. Any third parties we use are contractually obliged to protect your information.
6. How We Store & Protect Your Data
We store your data securely using:
- Password-protected systems
- Encrypted cloud storage
- Two-factor authentication (where possible)
- We limit access to only those who need it. We regularly review data and delete what’s no longer required.
7. How Long We Keep Your Data
We retain data based on the following:
- Client records – up to 7 years for legal/tax reasons
- Freelancer/subcontractor data – for the duration of the working relationship + 6 years
- General enquiries – up to 12 months
- Marketing consent – until you unsubscribe or withdraw consent
8. Your Rights
You have the right to:
- Access your personal data
- Correct or update inaccurate data
- Request deletion (where lawful)
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the ICO (Information Commissioner’s Office)
- To exercise your rights, email info@wildstagstudio.com
9. International Data Transfers
We do not transfer personal data outside of the UK or EEA unless our service providers do (e.g. Google or US-based platforms). If that happens, we ensure they use appropriate safeguards like standard contractual clauses (SCCs).
10. Third-Party Links
Our website may contain links to other websites or embedded content (e.g. YouTube, Instagram). We are not responsible for their privacy practices. Please check their policies before submitting personal data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll post the updated version on our website with a new “last updated” date
12. Contact Us
If you have any questions about this policy or how we handle your data, please contact:
